Safe Gaming Pledge

At hi7 Responsible Gaming — so the fun never becomes a problem

Gaming is a great form of entertainment — but only within limits. hi7 believes every member deserves a safe playing experience. That's why we're the first platform in Bangladesh to offer a full suite of responsible gaming tools, entirely in Bangla.

18+ age requirement mandatory
Set your own spending limits
Self-exclusion benefits
Our Commitment
Zero compromise
hi7's commitment to user wellbeing is unwavering
Set Limits
5 tools
Control Your Spending, Time & Sessions
Support
24/7
Bangla support, always available
Self-Exclusion
Instant
From 1 day to permanent
Age protection
Strictly 18+
Verified by Both AI & KYC
Important Reminder: Gaming is for entertainment only. If you feel it's having a negative impact on your life — take a break right now. hi7's support team is always here for you: Help Centre
Responsible gaming tools

6 Safety Tools Available to You at hi7

Deposit limit

Set your own daily, weekly, and monthly deposit limits. Once a limit is in place, no one can change it without your approval.

Session Time Limit

Decide in advance how long you'll play in one session. Once that time is up, the platform will automatically remind you to take a break.

Cool-off break

Temporarily close your account for 24 hours, 7 days, or 30 days. You won't be able to log in during the break.

Self-Exclusion

Close your account for anywhere from 1 month to permanently. Once self-exclusion begins, hi7 ensures all promotional messages are stopped as well.

Loss Limit

Once you hit a set loss amount, your account will automatically pause. Set it in advance and keep a clear head.

Reality Check

At regular intervals, a popup notification will show how long you've been playing and how much you've spent — so you always stay in the know.

Responsible Gaming Guide

Gaming is for fun — not stress or escape

Welcome to hi7 — Bangladesh's safest gaming platform. We believe online gaming can be a genuinely enjoyable experience for many people. But we're equally committed to making sure that enjoyment never becomes a burden. That's what responsible gaming is all about.

Online gaming is still new in Bangladesh, and many players aren't aware of its limits. hi7 is committed to changing that — not just on paper, but because we genuinely want every member to stay healthy and happy.

What Is Responsible Gaming?

Responsible gaming means enjoying games mindfully within your own limits. It doesn't mean playing less — it means playing smart. A few simple habits are all it takes to keep gaming fun, every time.

  • Think of gaming as entertainment, not a source of income.
  • Decide in advance how long you'll play and how much you'll spend.
  • Stay calm after a loss — playing in anger or frustration increases the risk of losing even more.
  • Avoid playing when you're tired or under mental stress.
  • Spending time with friends and family matters more than gaming.
  • Once your budget for the day is gone, stop — come back fresh tomorrow.
How does hi7 keep you safe?

Hi7 is Bangladesh's first gaming platform to offer a full suite of responsible gaming tools in English. Every system we've built keeps our users' well-being at the centre.

Every new member receives detailed information about our responsible gaming tools at the time of registration. Spending limits, time limits, and self-exclusion can all be easily activated from the account dashboard. If our AI system detects unusual gaming patterns, it automatically sends the member an alert.

Hi7's customer support team is specially trained in responsible gaming. If a member is struggling, the team responds with empathy and professionalism — never judgment.

Financial Awareness

The most important rule when spending on gaming: only use money you can afford to lose without affecting your daily life. Never gamble with rent, food, your children's school fees, or emergency funds.

A simple rule: spend no more than 5% of your monthly budget on gaming. If it feels like you need more, take a moment to reflect.
Keep your loved ones safe

Is someone at home unaware of gaming risks? Have an open conversation with them. hi7 lets you lock your account so no one can access it without your permission. If anyone under 18 uses your device, block their access.

Hi7 never promotes gaming to minors. Our age verification process is strictly enforced — using both national ID and AI-based checks.

Remember: no gaming platform can guarantee wins. Every game is powered by RNG — results are entirely random. No strategy or system can ensure a winning outcome.
Check Yourself
Answer just 5 questions to find out if your gaming habits are in check
1. Has gaming ever caused you to miss sleep or meals?
Spend Limit Dashboard (Sample)
Here's how to view your account limits
Daily Limit Usage0%
Weekly Limit Usage0%
Monthly limit usage0%
Session Time Usage0%
Set Your Own Limits from Account Settings
hi7's Responsible Gaming Commitment
We will never present gambling as a way to make money.
We will always provide responsible gaming tools — completely free of charge.
We will action all self-exclusion requests immediately.
We're here to support any member going through a tough time — with care and without judgment.
We will never allow anyone under 18 to play.
Detailed Tools Guide

How to use hi7's safety tools

Go to Account Settings → Responsible Gaming section

Set a deposit limit

Set a maximum daily deposit limit. Lowering your limit takes effect instantly. Increasing it requires a 7-day waiting period — preventing impulsive decisions.

Available in Account Settings
Loss Limit

Your account automatically stops after a set loss amount. For example, if you lose more than ৳500 in a day, your account will pause for the rest of that day.

Activate in settings
Session Timer

Set sessions of 30 minutes, 1 hour, or 2 hours. When time is up, you'll see an on-screen warning and be automatically logged out within the next 5 minutes.

Set it before you start
Cooling-Off Period

Pause your account for anywhere between 24 hours and 6 weeks. Promotional messages are also suspended during this period. You can only log back in once the break is over.

Via Support or Settings
Self-Exclusion

Self-exclude for 3 months, 6 months, 1 year, or permanently. A permanent self-exclusion also blocks new registrations. This is our strongest layer of protection.

Contact Support
Reality check popup

A pop-up appears every 30 or 60 minutes: "You've been playing for X minutes and have spent ৳X." The best way to stay aware.

Enable in Settings
Warning signs

How to Tell If Gaming Is Becoming a Problem

Gaming addiction doesn't happen overnight — it creeps in gradually through subtle changes. If you notice these signs in yourself or someone close to you, seek help right away.

If gaming is causing you to miss bills, borrow money, or dip into your children's school fees or rent — these are serious warning signs. Activate self-exclusion immediately and talk to your family.

Playing all night instead of a few hours, struggling to focus on work or studies, spending less time with family — don't ignore these signs. Use Session Timers and Cooling-Off breaks.

Playing angrily after a loss, feeling restless when you can't play, lying to family about gaming — these are signs of addiction. At this point, professional help is needed.

"Just one more round — I'll win back what I lost" is the most dangerous thought in gaming. This is called Chasing Losses, and it almost always leads to losing even more. Set a loss limit and stick to it.
The golden rules of safe gaming

Keep These Rules in Mind Every Session

1
Set your budget beforehand
Decide how much you're willing to spend before you start playing. When the budget runs out, stop.
2
Celebrate your wins, learn from your losses
Winning is never guaranteed — that's just the reality. If you lose, don't get frustrated; take it as a cue to come back fresh another day.
3
Take regular breaks
Take at least a 10-minute break every hour. Your eyes and mind need it.
4
Put family and friends first
Relationships and your social life are worth far more than any game.
5
There's No Shame in Asking for Help
If gaming ever feels like a problem, reach out to hi7 Support or someone you trust. Asking for help takes courage.
Strict 18+ verification
6 safety tools
24/7 Bangla Support
Instant self-exclusion
International standards

Play safe, play happy

Sign up at hi7 and enjoy Bangladesh's safest gaming environment. All responsible gaming tools are completely free.

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