Hi7's Terms & Conditions — Everything Explained Clearly, Plain and Simple

Hi7 (hereinafter referred to as "we", "the Platform", or "hi7") is an internationally licensed online gaming platform. By registering on hi7.biz or using the platform, you confirm that you have read and agreed to these Terms & Conditions in full.

This document serves as a legally binding agreement between hi7 and the user, effective from the moment of registration. We've done our best to keep the language clear and straightforward — if anything is unclear, please don't hesitate to reach out to our support team.

Hi7 reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes via a platform notice and an SMS to their registered mobile number. Continued use of the platform after any update will be considered acceptance of the revised terms.

The following conditions must be met to use hi7. Anyone who does not meet these requirements is not permitted to use the platform, and any account found in violation will be terminated.

• You must be at least 18 years of age. Registration by minors is strictly prohibited.
• You must hold a valid national ID card or passport.
• You must have an active mobile number registered with bKash, Nagad, or Rocket.
• You must be of sound mind and full mental capacity.

• Hi7 provides services to residents of Bangladesh and other approved regions.
• Access may be restricted from certain countries or regions at hi7's sole discretion.
• Any attempt to access hi7 from a restricted region using a VPN will result in account suspension.

When creating an account on hi7, you are required to provide complete and accurate information. Providing false details may result in account termination and forfeiture of any funds held.

• Each individual may register one account only. Multiple accounts are strictly prohibited.
• Multiple accounts using the same mobile number, email address, or payment method are strictly prohibited.
• If multiple accounts are detected, all accounts will be closed and all balances will be forfeited.

• Keep your password confidential. Sharing it with anyone is strictly prohibited.
• If you suspect any unauthorized access to your account, contact hi7 Support immediately.
• You are responsible for all activity on your account — unless a technical error on hi7's part is proven.
• We strongly recommend keeping two-factor authentication (2FA) enabled on your account.

All members must complete KYC (Know Your Customer) verification before making their first withdrawal. This requires submitting a photo of your national ID along with a selfie. Verification is typically completed within 24–48 hours.

Financial transactions on hi7 are secure and transparent. We support Bangladesh's leading mobile banking services and process transactions swiftly.

• Once verified, deposits are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Deposits made from another person's bKash/Nagad number may be rejected.

• KYC verification is mandatory to complete a withdrawal.
• The maximum daily withdrawal limit is determined by your VIP tier.
• Hi7 reserves the right to hold withdrawals if suspicious activity is detected.
• Withdrawals cannot be cancelled once the process has begun.

Hi7's bonus and promotion program offers extra benefits to users. However, accepting and using bonuses is subject to certain terms and conditions.

A minimum wagering amount must be met before bonus funds can be withdrawn. This is known as the wagering requirement, and the specific conditions are clearly stated on each bonus page.

• The wagering requirement for the welcome bonus is typically 15–30x (bonus amount × wagering multiplier).
• Not all games are eligible for bonus play — each bonus comes with a list of qualifying games.
• Withdrawing before meeting the wagering requirement will result in the bonus and any associated winnings being forfeited.
• Bonuses are typically valid for 7–30 days and will be automatically forfeited if not used within the validity period.

• Using multiple accounts to claim bonuses is strictly prohibited.
• Any attempt to abuse bonus terms, if detected, will result in all bonuses and associated winnings being voided.
• Hi7 reserves the right to withdraw or modify any bonus at any time.

All games on hi7 are powered by RNG (Random Number Generator) technology, certified by iTech Labs, ensuring that every game outcome is completely random and unbiased.

• Neither hi7 nor any of its employees have any influence over game outcomes.
• If a game is interrupted due to a technical error, hi7 will make every effort to refund your balance.
• Any winnings obtained by exploiting software bugs or glitches will be considered void.
• In live dealer games, the dealer's decision is final.

Hi7 believes gaming should be a source of entertainment, not a source of problems. That's why we provide a range of responsible gaming tools to help you stay in control.

• Spending Limits: Set your own daily, weekly, and monthly deposit limits.
• Cool-Off Feature: Temporarily suspend your account for anywhere between 24 hours and 6 months.
• Self-Exclusion: You can permanently close your account at any time if you choose.
• Session limits: Set how long you want to play — it's entirely up to you.

If you feel you may have a gaming-related issue, please Responsible Gaming page for detailed assistance. Our support team is always ready to help.

Hi7 takes the protection of users' personal data extremely seriously. We use 256-bit SSL encryption and adhere to GDPR standards.

• Your personal information is never sold to third parties.
• Your information is used solely when required by law or for security purposes.
• You may request to view or delete your personal data held by us at any time.
• For more details, visit our Privacy Policy Read.

The following activities are strictly prohibited on hi7. These rules exist to protect the integrity of the platform and the interests of all users.

• Creating or operating multiple accounts.
• Opening an account using a false identity or someone else's information.
• Attempting to hack, phish, or engage in any other form of technical fraud.
• Exploiting the bonus system to gain unfair advantages.
• Harassing or attempting to harm other users.
• Using hi7 for money laundering or any form of illegal financial activity.
• Selling or transferring your account to another person.
• Operating an account using automated bots or software.

Either hi7 or the user may close an account at any time, though specific rules may apply under certain circumstances.

• You may close your account at any time by notifying the support team.
• Please withdraw any remaining balance (excluding bonuses) before your account is closed.
• Any bonus balance will be forfeited immediately upon account closure.

• Hi7 may close accounts without notice in the event of a terms violation.
• Accounts that remain inactive for an extended period (12 months) will be automatically moved to dormant status.
• Hi7 reserves the right to suspend or discontinue services for business or legal reasons.

If a dispute arises with hi7, the first step should be to contact our support team directly. We believe most issues can be resolved through fair and open communication.

• All complaints are reviewed within 24 hours.
• Complex cases may take up to 7 business days to resolve.
• If a dispute cannot be resolved with hi7 directly, you may escalate it to an international gaming arbitration body.
• In all disputes, log records stored on hi7's servers will serve as the primary evidence.

Hi7 reserves the right to update these Terms & Conditions at any time. Users will be notified of any significant changes.

• Notices of changes will be communicated via a banner on the platform and an SMS to your registered mobile number.
• You will generally be notified 7 days before any changes take effect.
• Emergency changes (for security or legal reasons) may take effect immediately.
• Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms.

These Terms and Conditions were last updated in January 2026. If you have any questions about hi7, please contact our Help Center or FAQ Page here.